Roles and responsibilities
This position is responsible for the time sensitive processing of work cases based on both banking and the various credit card associations' regulatory guidelines and client requirements.
Performs a variety of data entry, verification and related duties for processing. Research and evaluate the work case and process the queries related to insurance & customer service and/or complaints
Makes decisions within established guidelines regarding the different work cases and various transactions. Has access to confidential information.
Knowledge and Industry experience of banking and credit cards rules and regulations
Written communication skills
Must possess basic typing and arithmetic skills
Analytical and research skills
Accuracy / Attention to Detail
Salary: INR 2,50,000 - 3,00,000 PA.
Industry: Banking / Financial Services / Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time