Opening for the post of window system admin
- Escalations from the Level1 support
- Baseline/Configuration of Desktops, Laptop and Servers per TI guidelines
- Advanced & TI specific Application Installation & Configuration
- Service Pack, Windows patching & Virus Signature Management
- Windows 7 and Windows 10 troubleshooting
- Laptop and Desktops redeployments (Include DBAN)
- Troubleshooting Hardware & Software Related Issues
- Client Accessories Configuration - Printer, Fax, Wireless Devices, etc
- Data Backup Client Support
- Laptop and Desktop techrefersh
- Smart phone configuration & Frontline Support
- SharePoint Regional basic Support
- LAB / Training Infrastructure Setup
- DNS, DHCP, AD, and Email account management.
- WLAN & VPN two factor authoantication setup and troubleshooting.
- Operational Documentation & Knowledge Base Maintenance
- First line Windows server support
- SCCM client troubleshooting
- Pointsec troubleshooting
- Working with hardware vendors on fixing Hardware issues
- Works with client to resolve ticket to closure.
- Consults 3rd level support to find resolution.
- Escalates ticket to 3rd level if needed.
- Level 2 Support has elevated permissions to assist clients with Permissions or Admin issues.
Basic understanding of Mac iOS and working of Macbooks
Required Candidate profile
looking for immigrate joiner
Salary: INR 2,50,000 - 3,00,000 PA.
Industry: IT-Software / Software Services
Functional Area: IT Software - Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: System Administrator
Employment Type: Full Time, Permanent